As a professional computer technician, I’m responsible for addressing operational related issues with technology at the time of servicing.
Preexisting unrelated/related software or hardware problems can be revealed at any time during the servicing. Occasionally these problems can be missed during a servicing. These issues can cause pervasive and reoccurring issues that may require follow-up and secondary servicing/intervention to resolve.
When these rare situations arise, If I spot the issue during my servicing I will reach out to you to let you know of a problem, when this happens, I may need to perform a diagnostic to resolve the issue, I will bill you for my diagnostic time under these circumstances, if you have any questions about these follow up fees, please contact me....more