As the new Omicron variant of the COVID virus spreads, I need to take precautions to protect everyone from infection. I provide remote service, curbside and at-your-location pick-up. Due to COVID, please call me, or make an online appointment before you arrive. Also please read and observe the following precautions to minimizing the spread of infection during this pandemic. Thank you.
I am a computer and information technology professional. I got my start in technology working for small custom computer shops back in the late nineties. I then moved on to Systems Administration for small networks. Disillusioned with corporate politics, I decided to leave that world behind and provide services directly to the public as a independent computer service professional.
I provide computer repair services at my office in downtown Santa Rosa. When I am not repairing computers at my office, I devote some of my free operation time to home and office visits for individuals and small business (5 employees or less). I troubleshoot and offer recommendations on computer technologies related to productivity and entertainment. I also design and performance-tune Gaming Desktops for hard-core and average gamers.
If you require an immediate response, it’s best to reach me by phone or text. I operate Monday through Friday from 8 am to 5 pm and my turnaround times for my standard 1st class service is 3-7 business days. I also have Priority Service with a 1-3 day turnaround along with availability on Saturday from 10am to 4pm. If you require a higher priority than my normal operating hours and turn-around times, please make special arrangements with me ahead of time. Finally, if you do not require 1st Class or Priority service and can wait a week or more, talk to me about my 2nd Class special reduced rates if you are looking to save money. Contact me if you have questions. You can schedule an appointment with me to have your device serviced at my office, or to setup a home/office consultation.
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Along the way of providing technical services to the public, I noticed great suffering happening on a spiritual level between myself and the world. I realized, I could no longer sit by and watch my world be destroyed by inaction. Today I work very hard to bring my world into alignment with Cosmic Spiritual Law though my own personal activism. I follow strict cosmic codes that govern behavior centered around cause and effect. Every action has an equal an opposite reaction. This principle is well known to apply in physics, but it also operates in every area of life. Harm creates harm, and goodness creates goodness. There are no exceptions. The biggest problem to understanding this concept is knowing what actions cause harm, and what actions cause good. For me, this is a life journey, lived though the heart, that I take to find resolution. You can find out more about these codes from the 7 hermetic principles which is based on the Hermetic teachings. Also I have found that the Brotherhood of Light to have great resources for practical learning of these principles.
Spiritual Activism is the coming together of spirituality and activism. It is not about religion, it is not about any form of dogma, it is activism that comes from the heart, not just the head, activism that is compassionate, positive, kind, fierce and transformative. Being a spiritual activist means taking responsibility for my part in creating the change I want to see in the world. Living in a spirit of positivity, compassion, and love with a balance of independence and self determination. Nothing could be more inspiring and more rewarding than being the change I want to see in the world, within and without.
I am interested in training an apprentice in my field. If you, or someone you know, are/is interested in an in-depth understanding of how hardware and software computer technology works to be able to troubleshoot your own computer problems, or build your own computer, this apprenticeship opportunity is for you. …more
Once you’ve paid money for a product, the manufacturer shouldn’t be able to dictate how you use it—it’s yours. Ownership means you should be able to open, hack, repair, upgrade, or tie bells on it. Support sane copyright legislation.
Big Tech and Big Content are oppressing creativity. It’s time to #EndCreativeMonopolies by reimagining our archaic copyright laws to put artists before Disney, Amazon, Spotify, & News Corp. Take action in support of artists everywhere.
Are you being affected by the Northern California fires? If you are a first responder for the Northern California fires, or a victim of a FEMA Scam, or need help recovering lost, or damaged data, I can help. Contact me to setup a free evaluation of your situation. First Responders & Fire victims receive 25% off, use the FIRECODE25 when paying and I will take 25% off your bill of service.
Computer Setup, 2004-2020
Office Hardware + Network setup.
Self-Learned
Computer Hardware, 1995-2020
Analysis + Repairs + Replacement.
Self-Learned
Software and Operating Systems, 2004-2020
Setup + Configuration + Troubleshooting.
Self-Learned
Data & Network Security, 2008-2020
Data Integrity + Recovery + Protection.
Self-Learned
Videography, 2000-2002
Handling Cameras + Editing Footage.
Santa Rosa Junior Collage
Screen Writing, 2000-2002
Writing + Editing
Santa Rosa Junior Collage
Content Development, 2008-2020
Web + Ebook
Self-Learned
See my skills page for more information.
Imagine that you have your own personal Computer Troubleshooter that has your back throughout the day, who has a wide range of expertise, and communicates technical subjects in a simple to understand manner? That also cares about your needs like his own, and keeps excellent records of all your service visits?
As your own personal troubleshooter, I excel in following up with in-progress projects and services, I stay abreast with the latest technologies that matter to you and I keep you in the loop on what you need to know to help you stay productive.
Check out my recommendations, articles and, publications on technology to see how I can help you shortcut many lapses in productivity.
I have created the following procedures to minimizing the handling of your device:
How you can obtain my services:
Please note that if you have a working internet connection, and your device is responsive, in most cases, I can handle your issue with my Online Repair & Resolution Service without a visit.
To maintain social distancing during this crisis, I can pick up your device directly from the curbside of my office building. Just schedule a curbside appointment. Call to confirm before you drop-off if you do not receive a email receipt that the appointment was scheduled.
I can also pick up your device from your curbside. If you would like me to pick up your device from your location, there is a $50 pick up/drop off fee. This fee I collect up front and is in addition to any other pre-service related fee like a diagnostic or part related fee. If you want to minimize contact and/or speed up the process of the exchange, print, fill out my authorization form. You can present it to me with your device. Give me call or text me to setup a time for the exchange.
Contact me to schedule an appointment to drop of your equipment for an office visit. Because of COVID restrictions, I can only have one person in my office at a time. If you have someone else with you, they will need to wait outside.
If you need advise on a technical issue contact me for a phone consultation. If you need to meet with me schedule an appointment for a conference room consultation. Because of COVID restrictions, I can only have up to 3 people in the conference room at a time.
I provide home/business visits. If you need priority (1-3 day scheduled in advance) service, check my At-Location rates. Otherwise at-location appointments are scheduled a week out. To protect our households, I will arrive wearing a mask and gloves, so please do not be alarmed. I also expect you and the occupants in your home or business to wear a mask if they are going to be within 6 feet of my work area.
At your request, I will wipe down any equipment with 70% rubbing alcohol after I have completed the service, otherwise I expect you to protect yourself by doing your own cleaning after I leave the location.
Contact me to reserve your priority service now!
Consultations can happen in my office, or at your location. Depending on my service load, at-office/home appointments usually carry a three hour to one day scheduling buffer. Contact me for more information.
Remote Service happens online and it starts with a request from you. Depending on my service load, remote appointments usually carry a one hour scheduling buffer. Contact me for more information.