Your Own Personal Trouble-shooter

Imagine that you have your own personal knowledgeable computer troubleshooter that has your back throughout the day, who has a wide range of expertise, and communicates technical subjects in a simple to understand manner? That also cares about your needs like his own, and keeps excellent records of all your service visits?

As your own personal troubleshooter, I excel in following up with in-progress projects and services, I stay abreast with the latest technologies that matter to you and I keep you in the loop on what you need to know to help you stay productive.

Check out my recommendations, articles and, publications on technology to see how I can help you shortcut many lapses in productivity. Save time and money by having your computer repaired, set up or issue resolved and done right the first time.

Repair Service Rates & Turn-around Times

Priority
Within 1-2 Days
$182-$520
  • Skip the line.
  • Priority response to calls, texts, emails.
  • Saturday service
  • Free your location priority pickup and drop off service (If needed or requested).
  • High quality repair service with over 20 years of experience.
  • Full diagnostic service & reports (If needed)
  • Expert advise and recommendations on future issues and purchases.
  • Excellent service record/history keeping.
  • Access to articles and publications that will simplify your technology life.
1st Class
Within 3-7 Days
$120-$300
  • High quality repair service with over 20 years of experience.
  • Full diagnostic service & reports (If needed)
  • Excellent service record/history keeping.
  • Access to articles and publications that will simplify your technology life.
2nd Class
1 Week+
$115-$184
  • High quality repair service with over 20 years of experience.
  • Full diagnostic service & reports (If needed)
  • Excellent service record/history keeping.
  • Access to articles and publications that will simplify your technology life.

Contact me to reserve your priority service now!

Consultation Service Rates

Consultations always start as assessments of your issue, that may lead to a repair or resolution of your issue. I collect my full minimum fee if you decide not to accept my repair or resolution results. In some cases, if some service, 3rd party result, or product is not available, or the service cannot be performed in a manner I find acceptable, I will offer you a recommendation in place of a repair or resolution. My full service minimum fee for this time are collected for assessments as well as results. If your issue was not resolvable due to a missing service, product, or 3rd party result I will apply half of the fee I collected from the original appointment as a credit to the next visit.

I excel at repairing and resolving most technical issues in a timely and cost effective manner. Technology has many operational aspects that are not always apparent at first glace and may require additional billable visits that requiring further time and expense to resolve. Please note that In these situations I will do my best to keep costs and time required to resolve your issue at a minimum.

Consultations can happen in my office, or at your location. Depending on my service load, at-office/home appointments usually carry a scheduling buffer of 3 hours to 1 day. In many cases, 3 days to 1 week. Contact me for more information.

Please add 20% to the below fees if your service request is tied to an organization that involves 2 or more indivudals.

Within 1 mile from Down Town SR (Per Hr/1Hr Min)
$124
Within 5miles from Down Town SR (Per Hr/1Hr Min)
$150
Weekends, Within 1 mile from Down Town SR (Per Hr/1Hr Min)
$180
Weekends, Within 5miles from Down Town SR (Per Hr/1Hr Min)
$242
After hours, Within 1 mile from Down Town SR (Per Hr/1Hr Min)
$240
After hours, Within 5miles from Down Town SR (Per Hr/1Hr Min)
$300

Book an appointment

Phone/Remote Consultation Service Rates

Remote Service happens online and it starts with a request from you. Depending on my service load, remote appointments usually carry a one hour scheduling buffer. Contact me for more information.

Per minute with $26.25 minimum per inquiry
$1.33

In certain situations, where I know enough abut your problem there might be an initial flat-rate analysis fee that I will communicate to you before hand.

Book an appointment

Contact

  • 707-536-1527 | Phone & Text.
  • 555 5th Street Suite 230-A Santa Rosa, California 95401
  • Office Hours: Monday-Friday: 8am to 5pm | Saturday(Priority Service Only): 10am to 4pm
  • At-Location Hours: Monday-Friday 9am to 6pm, Saturday(Priority Service Only) 10am to 4pm
  • Phone Hours: Monday-Friday: 9am to 7pm