Contact

  • 707-536-1527 | Rings both office + mobile > voicemail.
  • 707-416-5811 | Only voice and text, no voice-mail.
  • Share Space 533 5th Street Santa Rosa, California (Our office is a shared space, and as such the front door is locked. Please call or ring door bell to be received.)

What sets me apart from most IT professionals

  • I have a wide range of expertise.
  • I care about the customer’s needs like my own.
  • I’m independent.
  • I have good record keeping.
  • I do very well at keeping the customer in the loop during in-progress projects and services with follow-ups.
  • I stay abreast of most of the latest technologies.
  • I write articles about my experiences in the field.
  • I’m good at communicating technical subjects in a simple to understand way.

Most Improved

A story of transformation from selfishness to selflessness.

I authored a book on life and existence, if you want to find out more about my personal thoughts and feelings read on.

Cover

“Most Improved” is a meditation on the process of personal transformation. I experienced a transformation from a “self-centered” worldly view on life, to a “universe-connected” consciousness, where all life has meaning. In August of 2017, I suffered a Cerebral Hemorrhage. While at work, I collapsed, was taken to the hospital, and diagnosed with high blood pressure. My recovery was a miracle, I suffer only minor damage to my body’s sensory systems, that improved over time. While recovering in the ICU, and realizing that I was not going to die, I got in touch with a deep feeling of apathy, and sadness about my life. I realized that previously, I was covering up these feelings with day-to-day distractions. I decided that if I was going to survive, I was going to live differently this time. This determination brought me to place where I developed an understanding on how to really live. I learned from many people including: Mark Passio, James Allen, and David K. Reynolds. I combine Hermetic principles with the Constructive Living practices of David K. Reynolds, and I filter all of that though the ethical teachings of James Allen. In this book I expose how aligning oneself to Cosmic Law brings true happiness. If you want to experience a fellow “life-traveler’s” view on overcoming depression, or just want to learn about the state of the world from a modern, self-learned philosopher, then this book is for you.

Purchase the kindle version on Amazon Kindle Direct Publishing.
Purchase the paperback version on Amazon Books.

Technical Service Center Capabilities

Technical Focus

Repair and Diagnosis of the following hardware:

  • Systems: Intel & AMD PC’s, Apple Macs
  • CPU’S: Intel & AMD
  • Chipset support: latest Intel and AMD chipsets
  • CPU/CoProcessor testing - Instruction Sets – MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, AVX, AVX2 - Buffer, Cache, Commands, Exceptions, Floating Point Unit, Interrupts, Operations, Prime Number Genera- tion, Registers - Stress test
  • Memory - Extended memory - Protected Mode Testing - Large Memory Configurations: 96gigs and up
  • Storage -Supported controllers: PATA, SATA, SCSI, SAS - Supported devices: Hard Drives, Solid State Drives, SCSI Drives, USB Drives, Card Readers, Floppy Drives, Zip Drives, NVMe Drives - Optical Drives: Blu-ray/BD-R/BD-RE, HD DVD, CD-ROM/-R/-RW/+R/+RW, DVD-ROM/+R DL/-R DL/+R/-R/RAM/+RW/-RW - RAID configurations
  • System Board - Supported chipsets: AMD, ATI, Intel, nVidia, SiS, VIA Available testing: - BIOS Timer, CMOS, CMOS RAM, RTC - DMA Channels, IRQ Controller, RAM Refresh, SMBus, System Timer - PCI, PCIe, miniPCI, miniPCIe, PCMCIA, PCMCIA Detec- tion, CardBus - 8042 keyboard controller, USB • IEEE1394, USB - Serial Ports - Parallel Ports
  • Multimedia - DirectX (support through DX11) and CUDA video cards, Video Ports - Audio testing up to 7.1 surround sound - Webcams - RealSense 3D Camera - Display Cards - Touch Screens - Sound Cards - Analog & Digital - LED, Plasma Displays - Video Ports
  • Communications - Ethernet Cards & Onboard Chips - WiFi Cards & Onboard Chips - Bluetooth Cards and Onboard Chips - Modem Cards & Onboard Chips - Mobile Broadband Cards & Onboard Chips - NFC Communication Testing
  • Misc - Keyboards - Mice - Laptop, All-in-one Batteries - Hibernation - Standby - USB Ports - FireWire Ports - Printing - Power Adapters - Power Connectors

Repair and Diagnosis of the following software:

  • Operating Systems - Microsoft Windows, Apple MacOS, and Linux.
  • Software Applications - Microsoft Office, Web Browsers: Chrome, Firefox, and Internet Explorer, Desktop Publishing, Photo and Video Publishing.

My Service Center Rates

At-Your-Location Consultations

I offer discounts for Senior Citizens and Non-profits for all my services upon request.

I only accept cash or check and it’s always before I leave the location.

I only provide services to small operations with 20 or less employees.

Normal Service Hours

  • Short Notice: $150.00 Per Hour(1hr Min)
  • 3 day to 1 week notice: $125.00 Per Hour(1hr Min)
  • 1 week or more notice: $100.00 Per Hour(1hr Min)
  • Please add $50 to each hour if the service will be performed at a business.
  • Remote Support: $1.25 per min (3 hr maximum)

Off hours

  • At-Location Consultations: $200.00 Per Hour(1hr Min)
  • Please add $50 to each hour if the service will be performed at a business.
  • Remote Support: $1.75 per min (3 hr maximum)

Weekends

  • At-Location Consultations: $150.00 Per Hour(1hr Min)
  • Please add $50 to each hour if the service will be performed at a business.
  • Remote Support: $1.50 per min (3 hr maximum)

In-shop Diag/Repair Rates:

I offer discounts for Senior Citizens and Non-profits for all my services upon request.

I only accept cash or check and it’s always before before the return of the equipment.

  • Please see my list of services at the top of my website.

About

Objective

To provide information technology assistance to the public.

Professional Work History

2009 - 2018 Independent IT Service to the public - Owner/Operator - Technical Solutions Provider

Servicing the Santa Rosa community and the surrounding areas in the following ways:

  • Setup new PC’s and Mac’s
  • Migrated data from old devices to new devices.
  • Recovered data from failed media devices.
  • Installed Windows & Mac applications
  • Diagnosed & repaired: Internet issues, software issues, networking issues, faulty hardware issues and more.

2009 - 2006 Sonic.net Internet Service Provider - Customer Service

  • Provided Email and Phone Support for Customers

2000 - 2006 Sonic.com DVD Authoring Software - Computer/Network Support

  • Provided Desktop Support for 100+ Employee’s onsite and offsite
  • Maintained Microsoft and Linux Web Servers
  • Maintained Disaster Recovery and Employee Work Data Backups

TECHNICAL APTITUDE

  • Operating Systems: Windows 2000, 7,8 10, MS-DOS, Unix (Solaris, Linux, BSD), OS/X, Linux.
  • HTML, CSS, Javascript, Scripting.
  • Applications: Apache, IIS, MS Office.
  • Network Hardware: Routers, switches, hubs, cable modem equipment, Wifi equipment.
  • Network Protocols: TCP/IP, FTP, SSH, Telnet.
  • Security: IPCop, All Antivirus solitions, Linux (ipchains), Sonicwall Firewalls, Mason, Snort, Nessus
  • Computer Hardware: x86, x64 PC , Macintosh, Sun workstations

Hours

  • Monday-Saturday: 8am to 6pm
  • Monday-Friday 9am to 6pm, Weekends upon request and subject to my time constraints.
  • Monday-Friday: 9am to 7pm