Updates on my endeavors.

New Proper Office

I moved my office on 3/1/2019 to a new and improve location. 555 5th Street Suite 230-a. I’m still downtown a block away from the Santa Rosa Plaza. This new location has a bigger space to operate. As of 1/1/2019 my rates have changed as well. Check my rates page for more information. With this new location I offer faster and more robust service. I am one of two people that operates so close to downtown Santa Rosa....more

Improving the Life Expectancy of your SSD

A SSD is a Solid State Drive. SSD’s are part of most newer computers, laptops and mobile devices. A storage device stores your personal information every time you save, copy, or transfer a file to your device. SSD’s use non-moving parts like memory technology. A hard disk drive uses moving parts to store information. Like Hard Disk Drives (HDD’s), Solid State Storage devices (SSD’s) have a life expectancy time line....more

Ebook Publishing Process

I am a author, publisher, and ebook conversion specialist. I got my start developing websites about 5 years after the internet was in fruition. During the beginning of 2019, my first book “Most Improved” was authored, and published in digital form. I then converted the digital format to a print version so my audience can experience both formats. I can do the same for you. If you are looking to convert your manuscript to a ebook, or you are just thinking about finding another way to format your documents so you can easily get them to you customers in a way they can read them, on any device, with out a major hassle, then this document is for you....more

Smooth Video Playback

Playing video online or off smoothly has some minimum hardware requirements if you want to avoid hassles: Processor: 2.4 Ghz Dual Core Processor. Graphics Card: 256 MB VRAM, 600Mhz Core Clock RAM: 4 GB If you do not know what specifications your device has, there are a few ways to check, on a PC the easiest way is to open a Run Dialog Box. Hold the Windows key down and press ‘R’....more

Where is my email stored, and is it being backed up?

You might think that when you are read and responding to your email it is actually is stored on your device that you are using. In the last 5 years or so email is actually stored on the email hosting providers servers. Unless you are using a POP mail account, when you read or respond to your email you are actually reading a responding to a remote copy of this email....more

Right to Repair

Technology Providers like Apple, Nikon, Verizon often prevent or make it hard for customers to obtain information about a product or service and even lock out repair facilities like mine from making repairs on electronics. Please support choice by supporting independent repair technicians right to repair products in our own way under our own conditions given that we honor practices that make products reliable and safe to use. Find out more at ifixit....more

Disaster Recovery Backup, Your Fire Insurance.

The Problem. A day after the Northern California firestorm in 2017 a customer called me: “Scott, our house burnt down to the ground, our computers are gone, can you get us up and running with new computers, and restore our data from Carbonite?” Even though it was the day after having escaped to the coast with my family at first I was dazed by the disaster, I didn’t fully realize myself how people would be effected by this catastrophe....more

SSD File UnRecovery

The way data is written to SSD (Solid State Storage) is different from HDD (Hard Disk Drives). On SSD’s data cannot be overwritten. Flash memory must first be erased before it can be written to. The smallest writable unit on a SSD is called a page which is typically 8 – 16 KB in size. The smallest unit that can be erased is a block which consists of several pages (8 – 16 MB in size)....more

Storing Device Batteries to Prolong Life Expectancy

Maintaining batter life can somewhat be a moving target. Lithium Ion batteries are used in most electronics since 2013. Unfortunately, little has changed with its technology. Storing these batteries does not preserve their life expectancy. Slowly over time the battery loses its life expectancy. Below is a chart on the average loss based on the temperature that the battery is stored in: Storage Temperature Charged to 40% – capacity loss after a year Charged to 100% – capacity loss after a year 0 °C (32 °F) 2% 6% 25 °C (77 °F) 4% 20% 40 °C (104 °F) 15% 35% 60 °C (140 °F) 25% 40% You can improve the life expectancy of the battery by storing it in a cold environment....more

Scooter's New Office Downtown

Update: The pictures below are out of date, but I am right next door in the “Upton” building. As 2019 3/1/2019 I am now at 555 5th Street Suite 230-A. Pictures will go up when I am finished furnishing my new office. I have a new office downtown on 5th Street. I share an office building with about 5 other service professionals. My locked office is in the back of the building....more